Kind Words versus Critical
Rerun: This post was originally published in 2011. – Paz
I was reading a thing recently about a crew demolishing a building. Someone asks the foreman how long it would take to knock the building down, and what sort of skills were required by the crew. To sum it up, the guy replies that they should be able to knock the whole thing down within a week, and aside from knowing how to work safely, no special skills were required. The observation concludes that it would take many weeks or months, maybe a year or more, to construct the building, and the construction would require many people with well-developed skills. Masons for foundations, welders for steel, electricians & plumbers, painters & roofers, and perhaps consultants for interior design.
In short, it takes longer and requires more skills to build something up than to tear it down.
This is also true of people, and the words we use with one another.
Like the unskilled demolition crew, anyone can speak words of criticism. Complaints, judgement, even derision. These words are pretty easy to come by in the human brain, especially when motivated by aggravation, frustration or anger.
By contrast, it requires greater effort to hold one’s tongue, keep one’s opinions to one’s self, to avoid getting on the band wagon with others complaining or condemning, and especially to keep hurtful things from spitting out of our mouths in the course of an argument, particularly an angry one.
So too, it requires a different and perhaps greater skill to look for the good in situations, to compliment people on the degree to which they got things right, not criticize them for the degree of wrong.
In the heat of battle or when someone is railing or ranting, the conversational side of the brain will feed you many thoughts that it wants you to speak. Maybe it’s the way you feel, or maybe you want to defend a position, or maybe you want to agree with a condemnation being offered.
The sage will understand the old adage “less said the better”. With concentrated effort, one can express that one understands or at least hears the other’s point of view without agreeing or arguing.
In any situation, look for the positive. With any person, look for the chance to share a kind word, and watch for those verbal grenades your automated-language-based brain tries to toss past your teeth.
We went to see an apartment into which someone had recently moved. The street was not well-to-do, or of the newest part of town. The houses were mostly multi-family rentals, and were generally well-worn. One could not describe the sidewalks or alleys as neat or clean. The apartment was at the top of a steep, narrow, windowless staircase. The windows could have used cleaning, and with some effort one could see above the dormers of the house next door, and catch a sliver of the sky and the city beyond. The kitchen floor was from the last century. It looked, in many places, exactly like what is was: a medium-sized second story apartment in an older house, whose tenants probably never stayed more than a year or two. A few marks showed on the walls and woodwork, where families had probably raised rambunctious children, and the landlord probably repainted only when needed.
When asked, I described it thusly:
“It’s quite spacious, with good-sized rooms. It has a brand new carpet in the living room, and a brand new space heater, like the ones I have in my house. A Big kitchen! The windows are big. Tall, old-fashioned windows that let in the light. On sort of a side street, where the traffic seemed pretty light. And cozy! Probably quite efficient to heat!”
Next time you have a chance to describe something or someone, an apartment or even adversary, put your effort into the use of the skills of “craftsmen of the human spirit”, “masters of language”, developed by being practitioners and tradesmen in the arts of compassion and empathy, and build with the materials of positivity, hope, caring and dignity.
Be at peace,